Privacy policy

Privacy policy

Last updated: October 16, 2026

Famiora ("we") operates famiora.co. This policy explains which personal data we collect when you visit the site or place an order, why we collect it and which rights you have. The data controller is the company shown below.

Company information

Data we collect

  • Contact and delivery details: name, address, email address and phone number.
  • Order and payment information: products, amounts and payment method. Card details are handled by our payment providers and are never stored by us.
  • Customer service communication.
  • Technical data: IP address, device, browser, cookies and how you use the site.

Why we use it

  • To process and deliver your order, send confirmations and handle returns and warranty claims (performance of contract).
  • To answer your questions (legitimate interest).
  • To comply with accounting and consumer legislation (legal obligation).
  • For marketing, statistics and personalised ads, including cookies and pixels from Meta and Google (consent, which you can withdraw at any time).

Who we share data with

Shopify (store platform and hosting), payment providers (Shopify Payments, Klarna, PayPal), shipping carriers, email and marketing tools, and advertising platforms. Some providers process data outside the EU/EEA; in that case we rely on the EU Standard Contractual Clauses or an adequacy decision.

Retention

Order data is kept as long as accounting law requires, normally 5–7 years. Marketing data is kept until you withdraw your consent. Other data is deleted when it is no longer needed.

Your rights

You may request access to, correction, deletion, restriction or portability of your data, object to processing and withdraw consent at any time. Contact us at info@nordretail.com. You may also lodge a complaint with your national data protection authority.

Cookies

We use necessary cookies to make the shop work, and analytics and marketing cookies only with your consent. You can change your choice in the cookie settings on the site or in your browser.

Contact

Email: info@nordretail.com. Postal address:

Address